Refund Policy

Thank you for choosing VoiceVision.chat, an AI assistant creation SaaS platform. We are committed to providing a quality experience to our customers. This refund policy outlines the conditions under which refunds may be provided.

1. General Refund Policy

1.1 Subscription Fees: We offer a free subscription, so you can try our services before committing to a paid subscription. Subscription fees are non-refundable once a subscription period has begun, except as provided in this policy.

1.2 Cancelation: You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period, and you will not be charged for subsequent billing periods.

2. Refund Eligibility

2.1 Technical Issues: If you are experiencing technical issues that we determine, in our sole discretion, substantially impair your use of the service, you may be eligible for a refund. Please contact our support team at [email protected] to report any technical issues.

2.2 Service Not as Described: If the service is not delivered as described or defects are communicated, you are encouraged to contact us. Upon verification, a partial or full refund may be issued at our discretion.

3. Refund Request Process

3.1 Submitting a Request: To request a refund, please contact our support team at [email protected] with your account details, transaction information, and reason for the refund request.

3.2 Review and Response: You may request refund within 14 days. The refund request period ends 14 days after the completion of the Transaction. To comply with the deadline, you only need to send your request before the 14-day period expires.

3.3 Approval of Refunds: If your refund request is approved, we will process it promptly. Refunds are typically issued using the original payment method within 7-10 business days after approval.

4. Chargebacks

4.1 Chargeback Policy: A chargeback occurs when a customer disputes a transaction with their bank or credit card company. We encourage resolving any issues directly with us before initiating a chargeback to avoid incurring penalties or account suspension.

5. Changes to This Refund Policy

We reserve the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting. We encourage you to periodically review this policy to stay informed about our refund practices.

6. Contact Us

If you have any questions about this refund policy, please contact us at:

Email: [email protected]